A Scots Woman Sues for £1million

Adele Burns, a mother of two, is suing Rainbow Room International claiming her hair treatment caused a stroke. Mrs Burns had her hair washed six times during a treatment at Rainbow Rooms in Glasgow. She left the hairdresser in April … More →

Posted in Blog Tagged Consumer Dispute, Litigation, Personal Injury

November 2015 – Sorting Out Consumer Disputes

The Consumer Rights Act 2015 came into force last month. It is largely the result of a review of the law about consumer rights conducted jointly by the (English) Law Commission and the Scottish Law Commission. The review culminated in … More →

Posted in Bullet Point Update Tagged ADR, Alternative Dispute Resolution, Archive, Consumer Dispute, Consumer Rights Act 2015, Cosumer Rights, Resolution Regulations Directive, Trader